Docs — Concepts

Pricing model & retention

Flat pricing, caps not meters

Rudow bills a flat monthly amount per plan. Usage limits are caps, not overage meters: requests past the monthly cap are rejected with a clear message until your next billing cycle or an upgrade. There are no surprise overage charges, ever.

Every plan includes every feature — full-text and natural-language log search, the metrics dashboard, AI chat, the MCP server and team seats. Tiers differ only by usage limits and seats, never by feature gating.

Plan table

PlanPriceProjectsUsersLog entries / moMCP requests / moAI chat / mo
HobbyFree11200,000 log entries / mo700 MCP requests / mo70 AI chat messages / mo
Dev$9.99231,000,000 log entries / mo2,000 MCP requests / mo200 AI chat messages / mo
Pro$29.995105,000,000 log entries / mo10,000 MCP requests / mo1,000 AI chat messages / mo
Team$79.99205020,000,000 log entries / mo30,000 MCP requests / mo3,000 AI chat messages / mo

Log retention

Log entries and uploaded log files are retained for 40 days on every plan, enforced by a database TTL index. Entries past the retention window are purged automatically — older data is not recoverable, so export anything you need to keep.

Read-only by design

Rudow ingests and queries logs. It never mutates, rewrites or acts on your systems, configs or deployments. The MCP server exposes read-only tools with the same guarantee — an agent connected to Rudow can investigate, never change anything.

Install paths

  • Node.js — npm install @rudow/node-logger
  • Python — pip install rudow
  • Anything else — the plain HTTP ingest API: POST https://api.rudow.ai/v1/ingest

Changing plans

Upgrade or downgrade whenever you like; the change applies to your current billing period. Downgrading to Hobby is handled the same way through checkout or the Stripe customer portal.